Our Solutions

Enhance Accountability, Improve Performance, and Ensure Execution.

Crucial Accountability is a two-day course that teaches a step-by-step process for enhancing accountability, improving performance, and ensuring execution. By learning how to talk about violated expectations in a way that solves problems while improving relationships, you'll improve individual, team, and organizational effectiveness.

There are multiple options for bringing Crucial Accountability to your organization-a few are below. For complete product delivery options to meet your unique organizational needs consult a VitalSmarts representative.

Traditional Classroom

Crucial Accountability is a classroom course taught in-person by one of our Master Trainers or a Certified Trainer from your organization.

Overview Course Details

About the Book

With more than 500,000 copies sold, Crucial Accountability (previously published as Crucial Confrontations) is the New York Times business bestseller that's transformed organizations and changed the way millions of people communicate.