Our Solutions

Tools for Talking When Stakes are High.

Crucial Conversations is a course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics-at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you'll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. There are multiple options for bringing Crucial Conversations to your organization-a few are below. For complete product delivery options to meet your unique organizational needs consult a VitalSmarts representative.

Traditional Classroom

Crucial Conversations is a classroom course taught in-person by one of our Master Trainers or a Certified Trainer from your organization.

Overview Course Details

About the Book

With more than 3 million copies sold, Crucial Conversations is the New York Times business bestseller that's transformed organizations and changed the way millions communicate.

"Training Product of the Year"

Human Resource Executive